Betting Rules

These Betting Rules explain the general principles that apply when you use the betting services available through Winport Casino. Please read them together with the applicable product rules, account terms and responsible gambling information shown on the website.

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1. General betting principles

These rules apply to bets placed through Winport Casino where the relevant betting service is available to you. By opening an account, accessing a betting product or submitting a bet, you confirm that you have read and understood the rules that apply. You are responsible for checking the information displayed on the website before placing a bet.

Contents

Winport Casino may provide different types of betting products, markets and games. Each product may have additional rules covering eligibility, bet types, settlement, cancellations, technical issues and other matters. The specific rules displayed with a product or market form part of the terms for that bet. If a product-specific rule differs from a general rule, the product-specific rule will generally apply to that product.

You must use the betting services only where you are legally permitted to do so. You must also meet any age, identity and account requirements that apply to the service. Access may be restricted in some locations or for some products. It is your responsibility to understand and comply with the laws that apply to you.

You may only use your own account and must keep your login information secure. You must not allow another person to place bets using your account, and you must not place bets on behalf of another person. Any activity carried out through your account may be treated as activity authorised by you unless you have notified Winport Casino promptly about unauthorised access.

Read the market information and applicable rules before confirming a bet.
Check the selection, stake, price, potential return and any other details shown before submission.
Keep your account information accurate and up to date.
Use only funds that you can afford to lose.
Do not attempt to bypass account, location, identity or responsible gambling controls.

Information shown on the website

Event names, start times, prices, statistics and other information are provided to help you make a decision, but they may change or contain errors. You should rely on the final bet details displayed at the point of confirmation. If information appears incomplete, inconsistent or unclear, do not place the bet until you understand the relevant terms.

2. Placing and accepting bets

A bet is submitted when you select the relevant option, enter your stake where required and follow the confirmation process. A bet is not accepted merely because you have selected a market or entered a stake. Acceptance occurs only when the bet has been recorded by the betting system and a confirmation is displayed or otherwise made available in your account.

Before a bet is confirmed, the price, line, handicap, total, market status or other terms may change. You may be asked to accept a changed price or updated terms before the bet is submitted. If you do not accept the change, the bet will not be placed. You should review your bet slip carefully before confirming.

A bet may be refused, limited, delayed, suspended, cancelled or rejected for operational, legal, technical, integrity, risk management or other legitimate reasons. A market may also be suspended while information is checked or an event is taking place. A bet that has not been accepted is not a valid bet, even if it appears temporarily in a bet slip or pending screen.

You must have sufficient cleared funds or available balance for the stake at the time the bet is submitted. The displayed stake is the amount you choose to risk on that bet, subject to any applicable product conditions. You should not assume that a failed, interrupted or delayed screen means that a bet was accepted. Check your account history or bet confirmation before attempting to place the same bet again.

You should keep records of confirmations and account activity. If you believe a bet has been recorded incorrectly, contact the available support channel through the website as soon as possible and provide the relevant account and bet information. Do not share your password or other confidential security information when reporting a problem.

Multiple bets and combinations

Some markets may allow single bets, multiple bets, combinations or other bet formats. The possible return and settlement of each format can differ. A combination bet may depend on every required selection being successful, while a single bet is assessed separately. The applicable bet slip and product rules will show how the selected format works.

Selections may be unavailable for combination betting because of market restrictions, related outcomes or other conditions. If a requested combination cannot be accepted, the system may reject the bet or show an amended option for you to review. You should not assume that all selections can be combined simply because they are visible at the same time.

3. Events, markets and settlement

Bets are normally settled using the official result or official information from a reliable governing body, event organiser or other recognised source relevant to the market. The source used may depend on the sport, competition, event or product. Results can be corrected or amended after an initial announcement, and a settlement may be updated where the applicable rules allow.

The rules for a market should explain what counts as the result, including any relevant date, venue, competition stage, participant, innings, period or other condition. A market may have a different settlement method from the overall result of an event. For example, a market concerning a particular period or statistic may be settled separately from the final winner market.

If an event is postponed, abandoned, interrupted, rescheduled, changed or not completed, the applicable product rules will determine whether bets stand, are void or are settled using another stated method. The same principle applies where a participant, team, venue, distance, format or competition condition changes. Do not rely on general expectations where a specific market rule is available.

If a market is offered with an incorrect description, price, outcome or other material error, Winport Casino may review the bet and take the action permitted by the applicable terms. This may include correcting a clear error, voiding an affected bet or settling the bet in accordance with the correct market conditions. The treatment will depend on the nature of the error and the relevant product rules.

Where a market includes special outcomes, such as a tie, dead heat, no result, disqualification, walkover or non-runner, the applicable rules will explain how that outcome is treated. A participant may be considered a non-runner even if they were listed or briefly took part, depending on the product and its stated conditions.

Live and in-play betting

Live or in-play markets can change quickly. Prices and availability may be delayed, suspended or updated while an event is in progress. A bet may be subject to a short processing period, and the event may develop before the bet is accepted. The time shown on the website may not exactly match the time at the venue or official source.

You are responsible for checking whether a market is live, pre-event or suspended before confirming a bet. If a bet is accepted after an event has started because of a delay, technical issue or failure to update the display, the applicable rules may allow the bet to be reviewed or voided. In-play betting involves additional uncertainty and should be approached with particular care.

Casino and other game outcomes

Where betting is available on casino or other digital games, the outcome is determined by the rules and operating system for the relevant game. The game rules will explain the winning conditions, available options and treatment of interruptions. If a game session is interrupted, the recorded game data and applicable technical rules will be used to determine whether the round can be completed, settled or cancelled.

4. Account integrity, corrections and disputes

Winport Casino may carry out identity, age, payment, location, security and responsible gambling checks. You must provide information that is complete and accurate and assist with reasonable verification requests. Until checks are completed, access to some services or account features may be restricted. Providing false information or using another person's details may result in account action and review of affected bets.

You must not use the betting services for unlawful activity, fraud, market manipulation, collusion, automated abuse, exploiting a technical fault or any other conduct that could compromise the fairness or security of the service. You must also not interfere with the website, betting system or account controls. Suspicious activity may be investigated, and affected bets or transactions may be held or reviewed in line with the applicable terms.

If a technical or administrative error causes a bet, balance or result to be recorded incorrectly, the relevant records may be corrected. This includes errors involving prices, stakes, returns, market status, settlement or account credits. If an amount is credited to your account in error, you must not withdraw or spend it. The amount may be removed or recovered after the error is identified.

A bet that has been accepted and correctly settled will generally remain settled unless the applicable rules permit a correction. If you disagree with a settlement, first review the product rules, bet confirmation and account history. You can then raise the matter through the support process available on the website, giving enough information for the bet to be identified and reviewed.

Check the event, market, selection, stake and confirmation details.
Review the applicable rules for postponements, non-runners, errors and special outcomes.
Save the relevant bet reference and account history information.
Raise any concern promptly through the available website support process.
Allow the matter to be reviewed using the system records and official result information.

Responsible betting

Betting should be treated as entertainment, not as a way to earn income or recover losses. Set a budget before you play and avoid increasing your stake because of a previous loss. Never bet with money needed for rent, bills, food or other essentials. Do not bet when affected by alcohol, drugs, strong emotions or pressure from other people.

If betting stops feeling enjoyable or becomes difficult to control, take a break and use the responsible gambling tools and information available on the website. You can also seek independent help from an appropriate Australian support service. Remember that outcomes are uncertain, and no strategy can guarantee a win.

These Betting Rules are general information and do not replace the terms shown for a particular product, market or account. The applicable rules may be updated from time to time. Always check the current website terms and the information displayed before placing a bet.